Privacy Policy

Introduction

At Laguna SPA Business Bay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our spa or use our services.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number)
• Booking and appointment details
• Payment information (processed securely through third-party payment processors)
• Health information relevant to spa treatments (with your consent)
• Communication preferences

How We Use Your Information

We use your information for the following purposes:

• To process and manage your bookings and appointments
• To provide personalized spa services and treatments
• To communicate with you about your appointments and our services
• To send promotional offers and updates (with your consent)
• To improve our services and customer experience
• To comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business
• Payment processors for secure transaction processing
• Legal authorities when required by law

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: